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Hack-polay, Dieu, Dal Mas, Francesca, Mahmoud, Ali and Rahman, Mahfuzur (2022) Barriers to the effective exploitation of migrants' social and cultural capital in hospitality and tourism: a Dual Labour Market Perspective. Journal of Hospitality and Tourism Management, 50 . pp. 168-177. ISSN 1447-6770
Park, Eerang, Boo, Soyoung and Yu, Larry (2008) The influence of customer-contact service on hotel experience: guest satisfaction with front office experience in Washington, D.C. hotels. In: I-CHRIE Annual Conference, 30 July - 2 August 2008, Atlanta, GA, USA.
Park, Eerang (2012) How do hotels use social media? The case study of Twitter. In: 22nd CAUTHE National Conference, 6-9 February 2012, Melbourne, Australia.
Rydzik, Agnieszka (2019) How tourism jobs socialise young workers into neoliberal understandings of work and themselves as workers. In: Critical Tourism Studies Conference, 24-28th June 2019, Spain.
Rydzik, Agnieszka and Anitha, Sundari (2020) Conceptualising the agency of migrant women workers: Resilience, reworking and resistance. Work, Employment and Society, 34 (5). pp. 883-899. ISSN 0950-0170
Wang, Danni, Baker, Melissa A, Kim, Youngsun Sean and Ma, Emily (2021) From angels to demons: Uncovering the relationships between tipping, social dignity, OCB and incivility intentions. International Journal of Hospitality Management, 98 . p. 103043. ISSN 0278-4319