Article

Botan, Vanessa, Laparidou, Despina, Phung, Viet-Hai, Cheung, Petee, Freeman, Adrian, Wakeford, Richard, Denney, Meiling, Law, Graham and Siriwardena, Niro (2023) Examiner perceptions of the MRCGP recorded consultation assessment for general practice licensing during COVID-19: cross-sectional study. BMC Medical Education, 23 (65). ISSN 1472-6920

Phung, Viet-Hai, Sanderson, Kristy, Pritchard, Gary, Bell, Fiona, Hird, Kelly, Wankhade, Paresh, Asghar, Zahid and Siriwardena, Niro (2022) The experiences and perceptions of wellbeing provision among English ambulance services staff: a multi-method qualitative study. BMC Health Services Research, 22 (1352). pp. 1-14. ISSN 1472-6963

Phung, Viet-Hai, Asghar, Zahid, Anitha, Sundari and Siriwardena, Niro (2022) The prehospital care experiences and perceptions of ambulance staff and Eastern European patients: An interview study in Lincolnshire, UK. Journal of Migration and Health, 6 . ISSN 2666-6235

Asghar, Zahid, Wankhade, Paresh, Bell, Fiona, Sanderson, Kristy, Hird, Kelly, Phung, Viet-Hai and Siriwardena, Niro (2021) Trends, variations and prediction of staff sickness absence rates among NHS ambulance services in England: a time series study. BMJ Open, 11 . e053885. ISSN 2044-6055

Asghar, Zahid, Phung, Viet-Hai and Siriwardena, Niro (2021) Trends, variations and prediction of staff sickness absence rates among NHS ambulance services in England: a time series study. BMJ Open, 11 (9). pp. 1-7. ISSN 2044-6055

Botan, Vanessa, Laparidou, Despina, Phung, Viet-Hai, Cheung, Peter, Freeman, Adrian, Wakeford, Richard, Denney, Meiling, Law, Graham R. and Siriwardena, Aloysius Niroshan (2021) Candidate perceptions of the UK Recorded Consultation Assessment: cross-sectional data linkage study. Education for Primary Care . pp. 1-9. ISSN 1473-9879

Phung, Viet-Hai, Asghar, Zahid, Matiti, Milika and Siriwardena, Niro (2020) Understanding how Eastern European migrants use and experience UK health services: a systematic scoping review. BMC Health Services Research, 20 (173). pp. 1-10. ISSN 1472-6963

Turner, Janette, Siriwardena, A. Niroshan, Coster, Joanne, Jacques, Richard, Irving, Andy, Crum, Annabel, Gorrod, Helen Bell, Nicholl, Jon, Phung, Viet-Hai, Togher, Fiona, Wilson, Richard, O’Cathain, Alicia, Booth, Andrew, Bradbury, Daniel, Goodacre, Steve, Spaight, Anne, Shewan, Jane, Pilbery, Richard, Fall, Daniel, Marsh, Maggie, Broadway-Parkinson, Andrea, Lyons, Ronan, Snooks, Helen and Campbell, Mike (2019) Developing new ways of measuring the quality and impact of ambulance service care: the PhOEBE mixed-methods research programme. Programme Grants for Applied Research, 7 (3). pp. 1-90. ISSN 2050-4322

Phung, Viet-Hai, Trueman, Ian, Togher, Fiona, Orner, Roderick and Siriwardena, Niro (2019) Perceptions and experiences of being a community first responder: interview study. Emergency Medicine Journal, 36 (1). e3. ISSN 1472-0205

Siriwardena, A. Niroshan, Asghar, Zahid, Lord, Bill, Pocock, Helen, Phung, Viet-Hai, Foster, Theresa, Williams, Julia, Snooks, Helen and UNSPECIFIED (2018) Patient and clinician factors associated with prehospital pain treatment and outcomes: cross sectional study. The American Journal of Emergency Medicine, 37 (2). pp. 266-271. ISSN 0735-6757

Coster, Joanne E., Irving, Andy D., Turner, Janette K., Phung, Viet-Hai and Siriwardena, A. Niroshan (2018) Prioritizing novel and existing ambulance performance measures through expert and lay consensus: a three-stage multimethod consensus study. Health Expectations, 21 (1). pp. 249-260. ISSN 1369-6513

Phung, Viet-Hai, Trueman, Ian, Togher, Fiona, Orner, Roderick and Siriwardena, Niro (2018) Perceptions and experiences of community first responders on their role and relationships: qualitative interview study. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine, 26 (13). pp. 1-10. ISSN 1757-7241

Phung, Viet-Hai, Trueman, Ian, Togher, Fiona, Orner, Roderick and Siriwardena, Niro (2017) Community first responders and responder schemes in the United Kingdom: systematic scoping review. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine . ISSN 1757-7241

Asghar, Zahid, Phung, Viet-Hai and Siriwardena, A. Niroshan (2016) Ethnicity and pre-hospital care for people with suspected cardiac pain: cross-sectional study. Journal of Evaluation in Clinical Practice, 22 (5). pp. 721-725. ISSN 1356-1294

Togher, Fiona, O'Cathain, Alicia, Phung, Viet-Hai, Turner, Janette and Siriwardena, A. Niroshan (2015) Reassurance as a key outcome valued by emergency ambulance service users: a qualitative interview study. Health Expectations, 18 (6). pp. 2951-2961. ISSN 1369-6513

Phung, Viet-Hai, Essam, Nadya, Asghar, Zahid, Spaight, Anne and Siriwardena, A. Niroshan (2015) Exploration of contextual factors in a successful quality improvement collaborative in English ambulance services: cross-sectional survey. Journal of Evaluation in Clinical Practice, 9 (17). pp. 1-9. ISSN 1356-1294

Coster, Joanne, Turner, Janette, Siriwardena, A. Niroshan, Wilson, Richard and Phung, Viet-Hai (2013) Prioritising outcomes measures for ambulance service care: a three stage consensus study. Journal of Epidemiology and Community Health, 67 (Supp.1). A33-A34. ISSN 0143-005X

Togher, Fiona, Phung, Viet-Hai, Turner, Janette, Siriwardena, A. Niroshan and O'Cathain, Alicia (2013) What do users value about the emergency ambulance service? Prehospital and Disaster Medicine, 28 (Supp.1). S53-S53. ISSN 1049-023X

Phung, Viet-Hai, Coster, Joanne, Wilson, Richard, Turner, Janette, Booth, Andrew and Siriwardena, A. Niroshan (2013) Systematic review of pre-hospital outcomes for evidence-based evaluation of ambulance service care. Prehospital and Disaster Medicine, 28 (Supp.1). S102-S102. ISSN 1049-023X

Turner, Janette, Coster, Joanne, Wilson, Richard, Phung, Viet-Hai and Siriwardena, A. Niroshan (2013) What outcome measures should be developed for pre-hospital care?: results of a consensus event. Prehospital and Disaster Medicine, 28 (Supp.1). S89-S89. ISSN 1049-023X

Phung, Viet-Hai (2011) Ethnicity, migration and employment disadvantage under New Labour: reviewing the evidence from the United Kingdom. Policy Studies, 32 (5). pp. 497-513. ISSN 0144-2872

Phung, Viet-Hai (2008) Ethnicity and child poverty under New Labour: a research review. Social Policy and Society, 7 (4). pp. 551-563. ISSN 1474-7464

Book Section

Phung, Viet-Hai, Windle, Karen and Siriwardena, Niro (2015) Responding to diversity and delivering equality in prehospital care: statutory responsibilities, best practice and recommendations. In: Ambulance Services: Leadership and Management Perspectives. Springer, London, pp. 119-133. ISBN 9783319186412, 9783319186429

Paper or Report

Turner, Janette, Siriwardena, Niro, Coster, Joanne, Jacques, Richard, Irving, Andy, Crum, Annabel, Bell Gorrod, Helen, Nicholl, Jon, Phung, Viet-Hai, Togher, Fiona, Wilson, Richard, O'Cathain, Alicia, Booth, Andrew, Bradbury, Daniel, Goodacre, Steve, Spaight, Anne, Shewan, Jane, Pilbery, Richard, Fall, Daniel, Marsh, Maggie, Broadway-Parkinson, Andrea, Lyons, Ronan, Snooks, Helen and Campbell, Mike (2019) Developing new ways of measuring the quality and impact of ambulance service care: the PhOEBE mixed-methods research programme. Project Report. National Institute for Health Research, Programme Grants for Applied Research.

Turner, Janette, Coster, Joanne, Chambers, Duncan, Phung, Viet-Hai, Knowles, Emma, Bradbury, Daniel and Goyder, Elizabeth (2015) What evidence is there on the effectiveness of different models of delivering urgent care? A rapid review. Project Report. NIHR Journals Library, Southampton.

Phung, Viet-Hai, Siriwardena, Niro, Windle, Karen, Asghar, Zahid, Barot, Mukesh, Kai, Joe and Johnson, Mark (2015) Ethnicity and prehospital emergency care provided by ambulance services. Discussion Paper. Race Equality Foundation, Manchester.

Windle, Karen, Essam, Nadya, Vos, Jolien, Godoy Caballero, Ana Luisa, Phung, Viet-Hai, Sirdifield, Coral, Siriwardena, Niro and McKay, Steve (2014) Evaluating the Admission Avoidance Programme: final report. Project Report. University of Lincoln.

Conference or Workshop contribution

Phung, Viet-Hai, Asghar, Zahid, Matiti, Milika, Anitha, Sundari and Siriwardena, Niro (2020) Improving access to and experiences of ambulance care for Eastern European migrants: a paramedic interview study. In: 999 EMS Research Forum, 03-04 March 2020, Brighton.

Asghar, Zahid, Siriwardena, Niro, Phung, Viet-Hai, Lord, Bill, Foster, Theresa, Pocock, Helen, Williams, Julia and Snooks, Helen (2018) Exploring factors increasing paramedics’ likelihood of administering analgesia in pre-hospital pain: cross sectional study (ExPLAIN). In: SAPC Regional Conference, 13 Mar 2018, University of Sheffield.

Phung, Viet-Hai, Trueman, Ian, Togher, Fiona, Orner, Roderick and Siriwardena, Niro (2018) Perceptions and experiences of community first responders on their role and relationships: qualitative interview study. In: 999 EMS Research Forum Conference 2018, 26 - 27 March 2018, Stirling, Scotland, UK.

Phung, Viet-Hai, Trueman, Ian, Togher, Fiona, Orner, Roderick and Siriwardena, Niro (2017) The perceptions and experiences of being Community First Responders: an interview study in the UK. In: Mediterranean Emergency Medicine Congress, 8-10 September 2017, Corinthia Hotel, Lisbon, Portugal.

Phung, Viet-Hai (2016) Delivering ambulance service care that meets the needs of A8 migrants in Lincolnshire. In: College of Social Science Research Showcase, 4 July 2016, David Chiddick Building, University of Lincoln, Lincoln, LN6 7TS.

Phung, Viet-Hai, Windle, Karen, Ortega, Marishona, Essam, Nadya, Barot, Mukesh, Kai, Joe, Johnson, Mark and Siriwardena, Niro (2015) Barriers and facilitators for people from minority ethnic groups accessing prehospital care: a systematic review. In: College of Social Science Summer Conference, July 2nd 2015, David Chiddick Building, University of Lincoln.

Hardwick, Jialin, Essam, Nadya, Windle, Karen, Togher, Fiona, Siriwardena, Niro, Phung, Viet-Hai and Vowles, Valerie (2015) Patient understanding of NHS 111 service: an exploratory study of patients aged 65 and over. In: The Health Services Research Network (HSRN) Symposium 2015, 1 - 2 July 2015, Nottingham Conference Centre, Nottingham.

Phung, V.-H., Windle, K., Ortega, M., Essam, N., Barot, M., Kai, J., Johnson, M. and Siriwardena, N. (2014) Barriers, facilitators, disparities and consequences for people from minority ethnic groups accessing prehospital care: systematic review and narrative synthesis. In: European Congress on Emergency Medicine, 28th September - 1st October 2014, Westergasfabriek, Amsterdam, The Netherlands.

Turner, Janette, Coster, Joanne, Wilson, Richard, Siriwardena, A. Niroshan and Phung, Viet-Hai (2014) Developing new ways of measuring the impact of ambulance service care. In: 8th European Congress on Emergency Medicine, 28 September -1 October 2014, Westergasfabriek BV, Amsterdam.

Coster, Jo, Irving, Andy, Turner, Janette, Wilson, Richard, Phung, Viet-Hai and Siriwardena, A. Niroshan (2014) How should we measure ambulance service quality and performance? Results from a Delphi study. In: 8th European Congress on Emergency Medicine, 28 September -1 October 2014, Westergasfabriek BV, Amsterdam.

Hardwick, Jialin, Essam, Nadya, Windle, Karen, Togher, Fiona, Siriwardena, Niro, Phung, Viet-Hai and Vowles, Valerie (2014) Experiences and understanding of 999 111 services of people 65 and over. In: Lincolnshire Community Health Services Research Forum, 25th June, 2014, Bridge House, University of Lincoln, Lincoln.

Togher, Fiona, Essam, Nadya, Windle, Karen, Hardwick, Jialin, Siriwardena, A. Niroshan, Phung, Viet-Hai and Vowles, Valerie (2014) Investigating the understanding, use and experiences of older people in Lincolnshire accessing 999 and NHS 111: A scoping study. In: The Health Services Research Network (HSRN) Symposium, 19 -20 June 2014, Nottingham Conference Centre, Nottingham.

Phung, Viet-Hai, Windle, Karen, Asghar, Zahid, Ortega, Marishona, Essam, Nadya, Barot, Mukesh, Kai, Joe, Johnson, Mark and Siriwardena, A. Niroshan (2014) Systematic review: barriers and facilitators for minority ethnic groups accessing urgent and prehospital care. In: The Health Services Research Network (HSRN) Symposium, 19 -20 June 2014, Nottingham Conference Centre, Nottingham.

Togher, Fiona, Phung, Viet-Hai, Turner, Janette, Siriwardena, A. Niroshan and O'Cathain, Alicia (2014) What do users value about the emergency ambulance service? In: The Health Services Research Network (HSRN) Symposium, 19 -20 June 2014, Nottingham Conference Centre, Nottingham.

Coster, Jo, Turner, Janette, Irving, Andy, Wilson, Richard, Siriwardena, A. Niroshan and Phung, Viet-Hai (2014) How should we measure ambulance service quality and performance? In: International Conference on Emergency Medicine, 11-14 June 2014, Hong Kong Convention and Exhibition Centre.

Coster, Jo, Turner, Janette, Irving, Andy, Wilson, Richard, Siriwardena, A. Niroshan and Phung, Viet-Hai (2014) Moving on from response rates: linking patient level ambulance data to ED, hospital and survival data to assess quality and performance. In: International Conference on Emergency Medicine, 11-14 June 2014, Hong Kong Convention and Exhibition Centre.

Phung, V.-H., Windle, K., Asghar, Z., Ortega, M., Essam, N., Barot, M., Kai, J., Johnson, M. and Siriwardena, N. (2014) Systematic review: the barriers and facilitators for ethnic minority groups in accessing prehospital care. In: Trent Regional SAPC, 25th March 2014, University of Lincoln, Lincoln, UK.

Phung, Viet-Hai, Windle, Karen, Ortega, Marishona, Essam, Nadya, Kai, Joe, Johnson, Mark and Siriwardena, Niro (2014) Systematic review: the barriers and facilitators for minority ethnic groups in accessing urgent and prehospital care. In: Lincolnshire Community Health Services Research Forum, 12 March 2014, School of Business & Law, David Chiddick Building, University of Lincoln.

Asghar, Zahid, Windle, Karen, Phung, Viet-Hai, Siriwardena, A. Niroshan and UNSPECIFIED (2014) Differences in delivery of prehospital ambulance care comparing non-white versus white patients with suspected cardiac chest pain: cross-sectional study. In: Meeting challenges in emergency care, 19 February 2013, Halifax Hall, University of Sheffield.

Phung, Viet-Hai, Windle, Karen, Asghar, Zahid, Ortega, Marishona, Essam, Nadya, Barot, Mukesh, Kai, Joe, Johnson, Mark and Siriwardena, A. Niroshan (2014) Systematic review: the barriers and facilitators for minority ethnic groups in accessing urgent and prehospital care. In: Meeting challenges in emergency care, 19 February 2013, Halifax Hall, University of Sheffield.

Coster, Joanne, Turner, Janette, Siriwardena, A. Niroshan, Wilson, Richard, Phung, Viet-Hai, O'Cathain, Alicia, Togher, Fiona and Nicholl, Jon (2013) Prioritising outcomes measures for ambulance service care: a three stage consensus study. In: Society for Social Medicine 57th Annual Scientific Meeting, 11-13 September 2013, University of Sussex, Brighton.

Togher, Fiona, Phung, Viet-Hai, Turner, Janette, Siriwardena, A. Niroshan and O'Cathain, Alicia (2013) What do users value about the emergency ambulance service? In: Society for Academic Primary Care Annual Scientific Meeting, 3-5 July 2013, Nottingham.

Phung, V.-H., Coster, J., Wilson, R., Booth, A., Turner, J., Bradbury, D., Bailey, S. and Siriwardena, N. (2013) Pre-hospital Outcomes for Evidence-Based Evaluation (PhOEBE): a systematic review. In: World Congress on Disasters and Emergency Medicine, 28th - 30th May 2013, Manchester Central Convention, Manchester, UK.

Coster, Joanne, Turner, Janette, Wilson, Richard, Phung, Viet-Hai and Siriwardena, A. Niroshan (2013) Prioritising pre-hospital outcome measures with a multi-stakeholder group: a consensus methods study. In: International Forum on Quality & Safety in Health Care, 16-19 April 2013, ICC Excel, London.

Essam, Nadya, Phung, Viet-Hai, Asghar, Zahid, Spaight, Anne and Siriwardena, A. Niroshan (2013) Leadership, innovation and engagement in quality improvement in the Ambulance Services Cardiovascular Quality Initiative: cross sectional study. In: Making an Impact: what�s new in emergency prehospital care research?, 27 February 2013, Novotel, Cardiff.

Phung, Viet-Hai, Booth, Andrew, Joanne, Coster, Turner, Janette, Wilson, Richard and Siriwardena, A. Niroshan (2013) Prehospital outcomes for ambulance service care: systematic review. In: Making an Impact: what is new in emergency prehospital care research?, 27 February 2013, Novotel, Cardiff.

Togher, Fiona, Phung, Viet-Hai, Turner, Janette, Siriwardena, A. Niroshan and O'Cathain, Alicia (2013) What do users value about the emergency ambulance service? In: Making an Impact: what's new in emergency prehospital care research?, 27 February 2013, Novotel, Cardiff.

Togher, Fiona, Phung, Viet-Hai, Turner, Janette, Siriwardena, A. Niroshan and O'Cathain, Alicia (2013) What do users value about the emergency ambulance service? In: Trent Regional SAPC Meeting, 5 March 2013, Sheffield.