In-the-Wild Failures in a Long-Term HRI Deployment

Del Duchetto, Francesco, Kucukyilmaz, Ayse and Hanheide, Marc (2023) In-the-Wild Failures in a Long-Term HRI Deployment. In: Workshop on Robot Execution Failures and Failure Management Strategies at IEEE ICRA 2023, June 2nd, 2023, ExCeL London.

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In-the-Wild Failures in a Long-Term HRI Deployment
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Item Type:Conference or Workshop contribution (Paper)
Item Status:Live Archive


Failures are typical in robotics deployments ``in-the-wild'', especially when robots perform their functions within social human spaces. This paper reports on the failures of an autonomous social robot called Lindsey, which has been used in a public museum for several years, covering over 1300 kilometres through its deployment. We present an analysis of distinctive failures observed during the deployment and focusing on those cases where the robot can leverage human help to resolve the problem situation. A final discussion outlines future research directions needed to ensure robots are equipped with adequate resources to detect and appropriately deal with failures requiring a human-in-the-loop approach.

Keywords:Robot failures, Human robot interaction, Long-term autonomy
Subjects:G Mathematical and Computer Sciences > G440 Human-computer Interaction
H Engineering > H671 Robotics
Divisions:College of Science > School of Computer Science
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ID Code:54842
Deposited On:18 Jul 2023 10:01

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