Abstract

During the COVID-19 pandemic, many Maths and Stats Support (MSS) centres moved to offer wholly online support. By examining student preference scores to different types and deliveries of MSS, insight is gained into what forms of academic support students want going forwards. Students’ mathematics anxiety levels are evaluated in three distinct situations: in general, before online support, and before in-person support. Thematic analysis of student preferences identifies the key themes for students preferring different forms of support. Factors such as accessibility and support logistics are discussed as key features in determining students preferred support method.