Abstract

This chapter sets out a framework for examining the multiple interlinking dimensions of (un)welcome. Comprising six dimensions – Body, Place, Encounter, Structure, Representation and Milieu – the framework can be used in a range of different contexts to problematise and understand perceptions and experiences of welcome from the perspective of the constructed Other. This could be, for example, tourists, minority groups, communities, workers. The piece argues that through gaining understanding into the lived experiences of (un)welcome of minority groups, we can come closer to making tourism experiences, workplaces and communities more inclusive. The final sections discuss the need for welcoming methodologies that foreground participants’ voices and give visibility to their experiences, and the need for a greater focus on a scholarship of welcome that engages students with social justice education to shape more reflective and critical citizens as well as professionals.