Bottom-up accountability and public service provision: Evidence from a field experiment in Brazil

Freire, Danilo, Galdino, Manoel and Mignozzetti, Umberto (2020) Bottom-up accountability and public service provision: Evidence from a field experiment in Brazil. Research & Politics, 7 (2). ISSN 2053-1680

Full content URL: https://doi.org/10.1177/2053168020914444

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Bottom-up accountability and public service provision: Evidence from a field experiment in Brazil
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Abstract

Does local oversight improve public service delivery? We study the effect of a mobile phone application that allows citizens to monitor school construction projects in Brazilian municipalities. The app prompts users to submit data about construction sites, sends such crowdsourced information to independent engineers, and contacts the mayors’ offices about project delays. Our results show that the app has a null impact on school construction indicators. Additionally, we find that politicians are unresponsive to individual requests. The results question the impact of bottom-up monitoring on public service performance and suggest that interventions targeted at other groups, or focused on different issues, may produce better policy outcomes.

Keywords:accountability, Brazil, Impact evaluation, state capacity, technology
Subjects:L Social studies > L430 Public Policy
Divisions:College of Social Science > School of Social & Political Sciences
ID Code:46591
Deposited On:12 Oct 2021 11:02

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