Bird, Hayden and Jones, Lisa (2021) ConnecTED at Distance? Transitioning Service Offers to include Telephone Befriending, 2021. Project Report. TED East Lindsey / Community Lincs.
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TED.Telebefriending Report_Final.Bird & Jones.2021.pdf - Whole Document 4MB |
| Item Type: | Paper or Report (Project Report) |
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| Item Status: | Live Archive |
Abstract
This report considers the role of a specific form of delivery: telephone contact through the ConnecTED telephone befriending service TED established early in the pandemic, along with increased telephone use and befriending by TED’s commissioned delivery partners. It draws on 4 case studies of befriending (three through the ConnecTED service and one with Age UK Lindsey’s telephone befriending service), interviews with stakeholders, project case studies, good news stories and contract monitoring data. It looks at this form of delivery as both a ‘stand-alone’ service, and part of ‘blended delivery’. Doing so, the report reflects on one-to-one and group/conference calls.
| Keywords: | Befriending, Older Adults, COVID-19 pandemic, Telephone contact |
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| Subjects: | L Social studies > L300 Sociology L Social studies > L510 Health & Welfare L Social studies > L900 Others in Social studies |
| Divisions: | College of Social Science > School of Sport and Exercise Science |
| ID Code: | 45027 |
| Deposited On: | 12 Jul 2021 13:39 |
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