Abstract

Funded by the Subject Centre for Social Policy and Social Work (SWAP), this research project sought to identify student and academic staff perspectives as to what constitutes effective assessment feedback practice. It was, in part, a subject level exploration in response to the fact
that assessment feedback has consistently emerged as an area of concern to students completing National Student Satisfaction Surveys. Using mixed research methods, including drawing on data from the 2009 National Student Survey, the research was undertaken across SWAP constituency
subject-areas in three universities. Whilst supportive of previous research reports (for example, Nicol & Macfarlane-Dick 2004, McDowell 2008, McDowell and Sambell 1999, Crook et al 2006), findings from this project particularly highlight the central significance to students of the quality of their relationships with staff. Indeed, other generic factors that are often argued to impact on assessment feedback such as timeliness and consistency appear to be contingent on the quality of staff-student relationships within specific departmental context.