Supporting negotiation behavior with haptics-enabled human-computer interfaces

Oguz, Salih Ozgur, Kucukyilmaz, Ayse, Sezgin, Tevfik Metin and Basdogan, Cagatay (2012) Supporting negotiation behavior with haptics-enabled human-computer interfaces. IEEE Transactions on Haptics, 5 (3). pp. 274-284. ISSN 1939-1412

Oguz2012Supporting.pdf - Whole Document

Item Type:Article
Item Status:Live Archive


An active research goal for human-computer interaction is to allow humans to communicate with computers in an intuitive and natural fashion, especially in real-life interaction scenarios. One approach that has been advocated to achieve this has been to build computer systems with human-like qualities and capabilities. In this paper, we present insight on how human-computer interaction can be enriched by employing the computers with behavioral patterns that naturally appear in human-human negotiation scenarios. For this purpose, we introduce a two-party negotiation game specifically built for studying the effectiveness of haptic and audio-visual cues in conveying negotiation related behaviors. The game is centered around a real-time continuous two-party negotiation scenario based on the existing game-theory and negotiation literature. During the game, humans are confronted with a computer opponent, which can display different behaviors, such as concession, competition, and negotiation. Through a user study, we show that the behaviors that are associated with human negotiation can be incorporated into human-computer interaction, and the addition of haptic cues provides a statistically significant increase in the human-recognition accuracy of machine-displayed behaviors. In addition to aspects of conveying these negotiation-related behaviors, we also focus on and report game-theoretical aspects of the overall interaction experience. In particular, we show that, as reported in the game-theory literature, certain negotiation strategies such as tit-for-tat may generate maximum combined utility for the negotiating parties, providing an excellent balance between the energy spent by the user and the combined utility of the negotiating parties.

Keywords:game theory, haptic interfaces, human computer interaction, computer opponent, game-theory, haptic cues, human-computer interaction, negotiation behavior, real-time continuous two-party negotiation scenario, tit-for-tat negotiation strategy
Subjects:G Mathematical and Computer Sciences > G440 Human-computer Interaction
Divisions:College of Science > School of Computer Science
Related URLs:
ID Code:29372
Deposited On:28 Nov 2017 20:22

Repository Staff Only: item control page