Supply chain management in a messy context: the case of humanitarian logistics

Schiffling, Sarah, Piecyk, Maja and Caldwell, Nigel (2015) Supply chain management in a messy context: the case of humanitarian logistics. In: European Operations Management Association Annual Conference, 26th June - 1 July 2015, Neuchatel, Switzerland.

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Item Type:Conference or Workshop contribution (Paper)
Item Status:Live Archive


Based on literature on "wicked" (Rittel and Webber 2007) or "messy" problems (Ackoff
1981) a conceptual framework for “messy supply chains” is developed. Findings from a
series of semi-structured interviews explore the presence and potential effects of each of
the “messy” characteristics in humanitarian logistics (HL), with a focus on three case
studies of humanitarian responses. Aspects of behavioural complexity are currently
underrepresented in HL literature. This could be a major reason why tools and
techniques from commercial logistics do not always apply in a humanitarian context,
providing researchers and practitioners with new insights into potential approaches to
HL challenges.

Keywords:supply chain management, humanitarian logistics, messy supply chains
Subjects:N Business and Administrative studies > N850 Transport Studies
N Business and Administrative studies > N120 International Business studies
Divisions:Lincoln International Business School
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ID Code:17629
Deposited On:11 Jun 2015 08:51

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