Fulfilling IT needs in small businesses; a recursive learning model

Fuller, Ted (1996) Fulfilling IT needs in small businesses; a recursive learning model. International Small Business Journal, 14 (4). pp. 25-44. ISSN 0266-2426

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This paper addresses the need for a clearer understanding of the problems associated with the adoption of computers by small firms. From the catalogue of empirical research evidence already available, the key issues in the adoption of information technology by SMEs are identified. A model of the overall process of designing, developing, supplying, adopting and absorbing small business information technology is developed to identify inefficiencies in the fulfilment of small business needs. Underlying the dynamics of this model is a theory of software as contributor to enterprise development and learning. Specific abilities required by those involved in the software supply chain, i.e. software developers, IT consultants and vendors, business advisors, owner managers and small business employees are identified from a consideration of the dynamics of the model. It is suggested that enterprise development facilitators, such as trainers, consultants and counsellors, could contribute more more significantly to the design and use of software as a vehicle for enterprise development. It is argued that the effectiveness of the dynamics of this model in practice is a crucial policy issue in respect of the competitive aplication of IT by SMEs.

Keywords:Small businesses, Small enterprises, small firms, SMEs, Information Technology (IT), Recursive learning
Subjects:N Business and Administrative studies > N100 Business studies
Divisions:Lincoln International Business School
ID Code:13184
Deposited On:24 Jan 2014 10:59

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