Success & performance: the tail that keeps wagging the dog

Herron, Rebecca (2007) Success & performance: the tail that keeps wagging the dog. Systemica (special issue), 14 (1-6). pp. 181-187. ISSN 0167-9961

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Abstract

How does the performance of a complex social system interact with the performance of their measurement systems? How do measures of success for individual components of
the system shape the activity (both real and imagined) of the system? What pitfalls are
there to these processes? Can any of them be avoided -or ameliorated? This paper looks at an analysis emerging from a personal experience, contributing to the author's individual and collective identity and her selected analysis.

Additional Information:How does the performance of a complex social system interact with the performance of their measurement systems? How do measures of success for individual components of the system shape the activity (both real and imagined) of the system? What pitfalls are there to these processes? Can any of them be avoided -or ameliorated? This paper looks at an analysis emerging from a personal experience, contributing to the author's individual and collective identity and her selected analysis.
Keywords:Complex social systems, Performance management, Measurement, Education
Subjects:L Social studies > L433 Education Policy
N Business and Administrative studies > N224 Management and Organisation of Education
Divisions:Lincoln International Business School
ID Code:1281
Deposited On:05 Oct 2007

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