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Voase, Richard (2000) Besprechung [Book Review]: Thomas Heinze (Hrsg.), Kulturtourismus: Grundlagen, Trends und Fallstudien. Muenchen/Wien, Oldenbourg 1999, 407 Seiten, geb., ISBN 3486251082. Tourismus Jahrbuch (2). pp. 251-253. ISSN 1434-5676
Voase, Richard (2000) Explaining the blandness of popular travel journalism: narrative, cliche and the structure of meaning. In: Expressions of culture, identity and meaning in tourism. Relections on International Tourism, 2 (2). Centre for Travel and Tourism/Business Education Publishers, Sunderland, UK, pp. 413-424. ISBN 1871916453
Ardley, Barry (2000) Strategic marketing planning and phenomenology: challenging the dominant paradigm. In: Academy of marketing doctoral colloquium, July 2000, University of Derby .
Owens, Jonathan D and Davies, John (2000) The importance of a new product development (NPD) process: getting started. In: 1st European Conference on Knowledge Management, 26-27 October 2000, Bled School of Management, Bled, Slovenia..
Voase, Richard (2000) Explaining the blandness of popular travel journalism: narrative, cliché and the structure of meaning. In: Tourism 2000: Time for Celebration, 2-7 September 2000, Sheffield Hallam University.
Voase, Richard (2000) The imagination rediscovered? The long-term implications of popularism, marketing practice and 'packaging' in the cultural industries. In: The Long Run: long-term developments in the arts and cultural industries, 23-25 February 2000, Erasmus University of Rotterdam.
Botten, Neil and Mcmanus, John (2000) Competitive strategies for service organisations. Palgrave Macmillian, UK and USA. ISBN 9780333716809