Items where Creator is "Cassidy, Kim"

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Number of items: 4.

Article

Baron, Steve and Patterson, Anthony and Harris, Kim (2006) Beyond technology acceptance: understanding consumer practice. International Journal of Service industry management, 17 (2). pp. 111-135. ISSN 0956-4233

Harris, Richard and Harris, Kim and Baron, Steve (2006) Theatrical service experiences: dramatic script development with employees. International Journal of Service Industry Management, 14 (2). pp. 184-199. ISSN 0956-4233

Harris, Kim and Baron, Steve (2004) Consumer-to-consumer conversations in service settings. Journal of Service Research, 6 (3). pp. 287-303. ISSN 1094-6705

Baron, Steve and Harris, Kim and Harris, Richard (2001) Retail theater; the intended effect of the performance. Journal of Service Research, 4 (2). pp. 102-117. ISSN 1094-6705

This list was generated on Thu Nov 23 15:04:10 2017 GMT.