Caught in the Middle: How and When Psychological Contract Breach by Subordinates Relates to Weekly Emotional Exhaustion of Supervisors

De Jong, Jeroen, Clinton, Mike, Bal, Matthijs and Van der Heijden, Beatrice (2020) Caught in the Middle: How and When Psychological Contract Breach by Subordinates Relates to Weekly Emotional Exhaustion of Supervisors. Frontiers in Psychology . ISSN 1664-1078

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Caught in the Middle: How and When Psychological Contract Breach by Subordinates Relates to Weekly Emotional Exhaustion of Supervisors
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Abstract

In psychological contract research, the side of the supervisor is strongly underexposed. However, supervisors are responsible for
maintaining relationships with both their subordinates and senior management and are likely to be influenced by events unfolding
in these relationships. In this study, we state that supervisor well-being may be affected by subordinates who fail to meet their
obligations. This study adds to psychological contract research by developing an understanding of how and when subordinate
psychological contract break (PCB) is associated with supervisor emotional exhaustion. Through a weekly diary survey among 56
Dutch supervisors, we test hypotheses about the relationships between subordinate PCB and the emotional exhaustion of the
supervisor, the mediating role of perceptions of performance pressure by the supervisor in this relationship, and the moderating
role of i-deals between the supervisor and senior management. Multilevel analyses support the first two hypotheses, but
contradictory to our expectations show that the positive association between subordinate PCB and the emotional exhaustion of
the supervisor is strengthened when the supervisor has high levels of i-deals with senior management. We discuss the findings in
relation to their contribution to psychological contract theory.

Keywords:psychological contract
Subjects:N Business and Administrative studies > N200 Management studies
Divisions:Lincoln International Business School
ID Code:43371
Deposited On:12 Jan 2021 10:55

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