Business model innovation in SMEs: the role of boundaries in the digital era

Garzella, Stefano, Fiorentino, Raffaele, Caputo, Andrea and Lardo, Alessandra (2020) Business model innovation in SMEs: the role of boundaries in the digital era. Technology Analysis & Strategic Management . ISSN 0953-7325

Full content URL: https://doi.org/10.1080/09537325.2020.1787374

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Business model innovation in SMEs: the role of boundaries in the digital era
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Abstract

The digital era is radically changing our societies and how firms do business. Innovating the business model has become a fundamental capability to survive competition, particularly for small and medium-sized enterprises (SMEs). This study investigates the digital-era role of boundary management capabilities in the processes of Business Model Innovation (BMI) in SMEs. Structural Equation Modeling is adopted to analyze data from a survey of 250 Italian experts who possess direct research and consulting experience with SMEs. Our findings reveal that digitalization and firms’ boundaries affect BMI in SMEs. Moreover, our results demonstrate how boundary management, specifically its technological and relational aspects, directly impacts BMI and mediates the relationship between boundary size and BMI. The study also offers important theoretical and practical insights, calling on scholars and managers to give more attention to the boundary management of SMEs in order to support BMI.

Keywords:digitalization, SME, Business model, boundary capabilities
Subjects:N Business and Administrative studies > N200 Management studies
Divisions:Lincoln International Business School
ID Code:41222
Deposited On:08 Jul 2020 09:19

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