Integrating online communities and social networks with computerised treatment for insomnia: a qualitative study

Middlemass, Jo and Davy, Zowie and Cavanagh, Kate and Linehan, Conor and Morgan, Kevin and Lawson, Shaun and Siriwardena, A. Niroshan (2012) Integrating online communities and social networks with computerised treatment for insomnia: a qualitative study. British Journal of General Practice, 62 (605). e840-e850. ISSN 0960-1643

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Integrating online communities and social networks with computerised treatment for insomnia: a qualitative study
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Official URL: http://dx.doi.org/10.3399/bjgp12X659321

Abstract

Background
Insomnia is a common psychological complaint. Cognitive behavioural therapy for insomnia (CBT-I), although effective, is little used because of lack of trained providers. Computerised CBT-I (CCBT-I) may be a solution to this shortfall in access.
Aim
To explore patient and health professional perspectives and the role of social networking, to develop a novel CCBT-I programme to increase access to this form of intervention.
Design and setting
Qualitative methods underpinned by the theory of planned behaviour in primary care in Lincolnshire and Nottinghamshire.
Method
Semi-structured interviews and focus groups with a purposive sample of health professionals and adults with insomnia.
Results
A total of 23 health professionals and 28 patients were interviewed. Features designed to engender trust and improve functionality were perceived to improve uptake and adherence to CCBT-I. Trust lay in programme accreditation; for professionals, trust derived from evidence of effectiveness; for patients, trust depended on the doctor-patient relationship, professional support, the quality of online peer support, and perceptions of risk. Patients wanted mobile applications; access in short periods; self-assessment; interactive, personalised information on sleep; and moderated contact with other users. Patients and practitioners differed over whether useful information could be distinguished from less useful or potentially incorrect information.
Conclusion
Improving uptake and adherence to online programmes for insomnia requires design features focusing on trust and functionality. Enabling greater patient control and interaction with other users and professionals may stimulate positive experiences of online therapy. CCBT-I would enable greater access to treatment but is limited by lack of online access or poor computer literacy.

Item Type:Article
Additional Information:SAPC 41st Annual Scientific Meeting: Scottish Exhibition and Conference Centre, Glasgow, UK, 3-4 October 2012
Keywords:insomnia, Cognitive Behavioural Therapy for Insomnia, computertised cognitive behavioural therapy, social networks, online communities, qualitative study, interprofessional working
Subjects:B Subjects allied to Medicine > B230 Pharmacy
B Subjects allied to Medicine > B714 Practice Nursing
G Mathematical and Computer Sciences > G400 Computer Science
A Medicine and Dentistry > A300 Clinical Medicine
B Subjects allied to Medicine > B760 Mental Health Nursing
Divisions:College of Science > School of Computer Science
College of Social Science > School of Health & Social Care
ID Code:6998
Deposited By: Niro Siriwardena
Deposited On:01 Dec 2012 08:49
Last Modified:02 Sep 2014 09:08

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