Relationship management in the supply chain

Hingley, Martin (2001) Relationship management in the supply chain. International Journal of Logistics Management, 12 (2). pp. 57-71. ISSN 0957-4093

Full text not available from this repository.

Official URL: http://www.emeraldinsight.com/journals.htm?article...

Abstract

In this paper, the focus is on relationship management and its implications for Small-Medium Enterprise suppliers (SMEs). Specific insights are provided into retailer-supplier relationships in the UK fresh produce (fruit and vegetable) market. This sector faces a process of concentration in all parts of the supply chain determined by backward vertical integration at the initiation of powerful multiple retail buyers. The author examines the nature of relationships in a generic product group from the perspective of buyers and sellers and their interaction, utilizing material from multiple depth interviews. Results concern issues of relationship formality, exclusivity, power-dependency, relevance of organizational size, partnered growth potential and risk which lead to a number of provisional conclusions regarding the management of relationships in the supply chain

Item Type:Article
Additional Information:In this paper, the focus is on relationship management and its implications for Small-Medium Enterprise suppliers (SMEs). Specific insights are provided into retailer-supplier relationships in the UK fresh produce (fruit and vegetable) market. This sector faces a process of concentration in all parts of the supply chain determined by backward vertical integration at the initiation of powerful multiple retail buyers. The author examines the nature of relationships in a generic product group from the perspective of buyers and sellers and their interaction, utilizing material from multiple depth interviews. Results concern issues of relationship formality, exclusivity, power-dependency, relevance of organizational size, partnered growth potential and risk which lead to a number of provisional conclusions regarding the management of relationships in the supply chain
Keywords:supplier relations, relationship marketing, retailing, buyers, supply-chain management
Subjects:D Veterinary Sciences, Agriculture and related subjects > D630 Food and Beverage Production
N Business and Administrative studies > N100 Business studies
N Business and Administrative studies > N240 Retail Management
D Veterinary Sciences, Agriculture and related subjects > D640 Food and Beverages for the Consumer
Divisions:College of Social Science > Lincoln Business School
ID Code:4401
Deposited By: Rosaline Smith
Deposited On:12 Apr 2011 18:25
Last Modified:18 Jul 2011 16:41

Repository Staff Only: item control page