Emerging technologies for developing and improving patients' health experience

Siriwardena, A. Niroshan and Lawson, Shaun and Vahl, Martha and Middleton, Hugh and de Zeeuw, Gerard (2008) Emerging technologies for developing and improving patients' health experience. Quality in Primary Care, 16 (1). pp. 1-5. ISSN 1479-1072

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Emerging technologies for developing and improving patients' health experience
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Abstract

Interactions between patients (or users), professionals
and provider organisations in health and social care are increasingly being seen as part of a complex adaptive
system. In such interactions the story or narrative that
is told is not only a powerful expression of the contacts,
connections and communications between these agents, but also serves both as a model of, and as a model for the development of their co-operation. Such a system is self-organising and allows users to contribute, but also enables them to develop as autonomously participating systems themselves, hence increasing control over their own experiences. It may give rise to consequences, therefore, for the way future health provision is organised, because in such a paradigm stories are more than just reports (or representations): they identify how people like to organise their lives.

Item Type:Article
Additional Information:Interactions between patients (or users), professionals and provider organisations in health and social care are increasingly being seen as part of a complex adaptive system. In such interactions the story or narrative that is told is not only a powerful expression of the contacts, connections and communications between these agents, but also serves both as a model of, and as a model for the development of their co-operation. Such a system is self-organising and allows users to contribute, but also enables them to develop as autonomously participating systems themselves, hence increasing control over their own experiences. It may give rise to consequences, therefore, for the way future health provision is organised, because in such a paradigm stories are more than just reports (or representations): they identify how people like to organise their lives.
Keywords:quality improvement, computing, patient experience, information technology, Web 2.0
Subjects:B Subjects allied to Medicine > B990 Subjects Allied to Medicine not elsewhere classified
A Medicine and Dentistry > A300 Clinical Medicine
Divisions:College of Social Science > School of Health & Social Care
ID Code:3378
Deposited By: Alison Wilson
Deposited On:28 Sep 2010 16:16
Last Modified:02 Sep 2014 09:09

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