Technology upgrading through co-creation of value in developing societies: Analysis of the mobile telephone industry in Bangladesh

Dey, Bidit L. and Babu, Mujahid Mohiuddin and Rahman, Mizan and Dora, Manoj and Mishra, Nishikant (2018) Technology upgrading through co-creation of value in developing societies: Analysis of the mobile telephone industry in Bangladesh. Technological Forecasting and Social Change . ISSN 0040-1625

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Abstract

The use of various forms of ICTs (information communication technology) such as mobile telephones can foster the socio-economic progression of developing countries. Contextually appropriate design and use are needed for ICTs to deliver value to various parties within the socio-economic spheres of developing countries who have different needs and wants compared to those of the developed world. There is however scant empirical evidence of how various stakeholders symbiotically interact and create value in developing countries where large multinationals have limited access and engagement. Drawing on the theoretical lens of co-creation of value our paper examines how technology upgrading is achieved in the context of the Bangladeshi mobile telephone industry. In doing so this paper suggests technology upgrading can be achieved even without some of the key prerequisites such as financial, institutional, infrastructural facilities cited in existing literature. The findings offer useful theoretical and policy implications by providing deeper understanding of the interactions and inter-relationships of those who have involvement in the value creation for mobile telephony and contribute to the development of effective business models and technological innovations for these marketplaces.

Additional Information:The final published version of this article can be accessed online at https://www.sciencedirect.com/science/article/pii/S0040162517313057
Keywords:Technology upgrading, ICT for development, Co-creation, Global value chain, Smartphone industry, Bangladesh
Subjects:N Business and Administrative studies > N100 Business studies
Divisions:Lincoln International Business School
ID Code:33202
Deposited On:13 Sep 2018 14:22

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