Healthcare quality improvement and ‘work engagement’; concluding results from a national, longitudinal, cross-sectional study of the ‘Productive Ward-Releasing Time to Care’ programme

White, Mark and Butterworth, Tony and Wells, John S. G. (2017) Healthcare quality improvement and ‘work engagement’; concluding results from a national, longitudinal, cross-sectional study of the ‘Productive Ward-Releasing Time to Care’ programme. BMC Health Services Research, 17 (1). p. 510. ISSN 1472-6963

Full content URL: http://doi.org/10.1186/s12913-017-2446-2

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Abstract

Concerns about patient safety and reducing harm have led to a particular focus on initiatives that improve healthcare quality. However Quality Improvement (QI) initiatives have in the past typically faltered because they fail to fully engage healthcare professionals, resulting in apathy and resistance amongst this group of key stakeholders. Productive Ward: Releasing Time to Care (PW) is a ward-based QI programme created to help ward-based teams redesign and streamline the way that they work; leaving more time to care for patients. PW is designed to engage and empower ward-based teams to improve the safety, quality and delivery of care.

Keywords:Employee engagement, Health service research, Hospital units, Lean healthcare, Multidisciplinary care team, Nurse attitudes, Productive ward, Program implementation, Quality improvement
Subjects:L Social studies > L431 Health Policy
L Social studies > L510 Health & Welfare
Divisions:College of Social Science > School of Health & Social Care
ID Code:31666
Deposited On:12 Apr 2018 14:27

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