Expatriate managers’ cultural intelligence as a promoter of knowledge transfer in multinational companies

Vlajčić, Davor and Caputo, Andrea and Marzi, Giacomo and Dabic, Marina (2018) Expatriate managers’ cultural intelligence as a promoter of knowledge transfer in multinational companies. Journal of Business Research . ISSN 0148-2963

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Abstract

This study analyzes the role of the Cultural Intelligence (CQ) of expatriate managers in the processes of Conventional (CKT) and Reverse Knowledge Transfer (RKT) in in Multinational Companies (MNCs). The Partial Least Squares-Structural Equation Modeling (PLS-SEM) technique was adopted to analyze the data from a survey of 103 senior expatriate managers working in Croatia. The study reveals how CQ, in all of its four dimensions (metacognitive, cognitive, behavioral, and motivational), acts as a knowledge de-codification and codification filter, assisting managers in the Knowledge Transfer process. The study also reveals how previous international experience does not moderate the positive effect of CQ on both CKT and RKT, offering important theoretical and practical insights to support MNCs in the KT process.

Keywords:Cultural Intelligence, Knowledge Transfer, MNCs, Croatia, PLS-SEM
Subjects:N Business and Administrative studies > N200 Management studies
Divisions:Lincoln International Business School
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ID Code:30490
Deposited On:07 Mar 2018 10:15

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