What characteristics do service users with intellectual disability value in direct support staff within residential forensic services?

Clarkson, Rachael and Murphy, Glynis H and Coldwell , Jon B and Dawson, David L (2009) What characteristics do service users with intellectual disability value in direct support staff within residential forensic services? Journal of Intellectual and Development Disability, 34 (4). pp. 283-289. ISSN 1366-8250

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Abstract

Background This study explores the perceptions of a group of adults with intellectual disability regarding direct support staff.
Method Semi-structured interviews relating to experiences of direct support staff were developed from two focus
groups. These interviews were conducted with 11 adults with intellectual disability residing within a forensic inpatient
service.
Results Interpretative Phenomenological Analysis (IPA) revealed two superordinate themes; namely, staff relationship
factors and positive and negative attributes of staff. The participants valued relationships with staff based on
qualities such as honesty, trust, and a caring, nurturing manner that enabled individuals to feel safe. Staff characteristics
such as immaturity, inexperience, and a short temper appeared to lead to feelings of discontentment amongst the
participants.
Conclusions The implications of the findings are discussed in relation to clinical practice, staff recruitment, and training.

Item Type:Article
Keywords:Intellectual disability, Secure services, forensic, Service User Views
Subjects:C Biological Sciences > C800 Psychology
C Biological Sciences > C810 Applied Psychology
C Biological Sciences > C840 Clinical Psychology
Divisions:College of Social Science > School of Psychology
ID Code:2812
Deposited By: Alison Wilson
Deposited On:07 Jul 2010 14:30
Last Modified:04 Dec 2013 14:09

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