A longitudinal study of individual and organisational learning

Campbell, Timothy T. and Armstrong, Steven J. (2013) A longitudinal study of individual and organisational learning. The Learning Organization, 20 (3). pp. 240-258. ISSN 0969-6474

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Abstract

Abstract
Purpose – The purpose of this paper is to empirically examine organisational learning (OL) and
individual managerial learning and provide a comparative evaluation of the ability of each to generate
organisational benefits.
Design/methodology/approach – A theoretical model of organisational learning is developed
which was then longitudinally tested in four organisations using causal cognitive mapping methods.
Findings – The results demonstrate that organisational learning can increase shared managerial
understandings that may lead to organisational benefits derived from higher degrees of unified action.
However, the study also revealed potentially dysfunctional aspects of organisational learning such as
cohesive managerial mental models inhibiting learning and organisational learning can be slower than
individual learning.
Research limitations/implications – The research methodology and analysis is innovative and
unique in this context. The author recognises the need for further research.
Practical implications – There is benefit for managers in promoting organisational learning;
however, care must be taken to recognise when this learning is dysfunctional.
Originality/value – Whilst there have been strong theoretical assertions that OL is crucial for
organisational survival and success, this is one of the few longitudinal empirical studies to support
these claims. Another contribution is the generation of empirical evidence derived from cognitive
methods which have rarely been used in the organisational learning context.

Keywords:Cognitive mapping, Mental model, Individual learning, Organizational learning, Learning organizations, Workplace training, Managers
Subjects:N Business and Administrative studies > N190 Business studies not elsewhere classified
Divisions:Lincoln International Business School
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ID Code:26636
Deposited On:14 Mar 2017 14:56

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