MyRun: balancing design for reflection, recounting and openness in a museum-based participatory platform

Clarke, Rachel and Vines, John and Wright, Peter and Bartindale, Tom and Shearer, John and McCarthy, John and Olivier, Patrick (2015) MyRun: balancing design for reflection, recounting and openness in a museum-based participatory platform. In: British HCI Conference 2015, 13-17 July 2015, Lincoln, UK.

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Abstract

Cultural organisations are increasingly looking towards using digital technologies to supplement, augment and extend visitors' experiences of exhibits and museums. In this paper, we describe the design and evaluation of MyRun, a 'participatory platform' for a museum. Our goal with MyRun was to use experience-centered design principles of reflecting, recounting and openness as a basis for engaging visitors in sharing stories about experiences related to a nationally significant cultural event. We undertook a qualitative evaluation of the system based upon observations of its use, the contributions visitors made to the platform, and interviews with 10 visitors. We discuss how visitors approached MyRun, contributed and browsed stories, and the challenges associated with the expectations visitors and curators placed on cultural exhibits. We close by identifying a series of design opportunities for future participatory platforms in museum settings.

Keywords:HCI, Experience - centered design, participatory platforms, museums, openness, curation
Subjects:G Mathematical and Computer Sciences > G440 Human-computer Interaction
Divisions:College of Science > School of Computer Science
ID Code:19713
Deposited On:01 Dec 2015 20:51

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