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Microfinance and loan officers’ work experiences: perspectives from Zambia

Siwale, Juliana (2016) Microfinance and loan officers’ work experiences: perspectives from Zambia. Journal of Development Studies, 52 (9). pp. 1289-1305. ISSN 0022-0388

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Item Type:Article
Item Status:Live Archive


The article studies the challenges faced by microfinance institutions in Zambia, whose remit it is to provide financial services to the poor. It focuses on loan officers – the agents of delivery on the ground. With reference to loan officers’ experiences and words, the paper examines how gender and class shape and structure their day to day encounters. The study finds that different social spaces -‘the office’ and ‘the field’ – and wider context explains the gendered, culturally complex and multidimensional nature of developmental work at grassroots level. Social expectations emerge as major pressure points more for female loan officers than their male counterparts, making them less suitable for microfinance work, which has traditionally targeted poor women.

Keywords:Microfinance, Zambia, NotOAChecked
Subjects:L Social studies > L160 International Economics
Divisions:Lincoln International Business School
ID Code:19656
Deposited On:22 Nov 2015 20:44

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