Providing information for young people in sexual health clinics: getting it right

Kane, Roslyn and Macdowall, Wendy and Wellings, Kaye (2003) Providing information for young people in sexual health clinics: getting it right. Journal of Family Planning and Reproductive Health Care, 29 (3). pp. 141-145. ISSN 1471-1893

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Providing information for young people in sexual health clinics: getting it right
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Official URL: http://dx.doi.org/10.1783/147118903101197511

Abstract

Background. The need to improve the quality and availability of information on sexual health is identified as a key element in achieving the aims set out in the National Strategy for Sexual Health and HIV. Providing information about sexual health to young people poses particular challenges because of the sensitive nature of the issues and because of the difficulties that young people may face in sourcing information and asking questions of professionals.
Objective. To explore the views of young people attending
sexual health services on several aspects of service
delivery, including provision of information.
Method. Twenty-five in-depth qualitative interviews were
conducted with a purposive sample of young people
attending a range of different outlets for sexual health care.
Results. This research revealed important information
about the ways in which the type, format, tone and design
of health promotion materials and the methods used to
impart information to young people has a strong impact on
client satisfaction during visits to sexual health services.
Conclusions. Young people vary greatly in their needs for
sexual health information in terms of level, extent and
manner of provision. Passive acceptance of information
should not be taken to indicate tacit satisfaction with level and complexity. Written information needs to be used in conjunction with face-to-face discussion. Effective
provision of sexual health information impacts notably on
client satisfaction. Pitched at the right level, sexual health information has considerable potential to enhance sexual health status.

Item Type:Article
Additional Information:Background. The need to improve the quality and availability of information on sexual health is identified as a key element in achieving the aims set out in the National Strategy for Sexual Health and HIV. Providing information about sexual health to young people poses particular challenges because of the sensitive nature of the issues and because of the difficulties that young people may face in sourcing information and asking questions of professionals. Objective. To explore the views of young people attending sexual health services on several aspects of service delivery, including provision of information. Method. Twenty-five in-depth qualitative interviews were conducted with a purposive sample of young people attending a range of different outlets for sexual health care. Results. This research revealed important information about the ways in which the type, format, tone and design of health promotion materials and the methods used to impart information to young people has a strong impact on client satisfaction during visits to sexual health services. Conclusions. Young people vary greatly in their needs for sexual health information in terms of level, extent and manner of provision. Passive acceptance of information should not be taken to indicate tacit satisfaction with level and complexity. Written information needs to be used in conjunction with face-to-face discussion. Effective provision of sexual health information impacts notably on client satisfaction. Pitched at the right level, sexual health information has considerable potential to enhance sexual health status.
Keywords:Information, Sexual health, Health promotion
Subjects:A Medicine and Dentistry > A990 Medicine and Dentistry not elsewhere classified
Divisions:College of Social Science > School of Health & Social Care
ID Code:1889
Deposited By: Ros Kane
Deposited On:09 Jul 2009 15:14
Last Modified:12 Aug 2011 09:41

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