An exploratory study of the impact of cultural intelligence on conflict management styles: evidences from Jordan

Abu Samra, Rawan and Almallah, Ibrahim and Tuguz, Khaled and Caputo, Andrea (2015) An exploratory study of the impact of cultural intelligence on conflict management styles: evidences from Jordan. In: 15th Annual Conference of the European Academy of Management, 17-20 June 2015, Warsaw, Poland.

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Item Type:Conference or Workshop contribution (Presentation)
Item Status:Live Archive

Abstract

The purpose of this study is to determine the impact of Cultural Intelligence on conflict management styles in Jordan. To address this topic, previous literature was reviewed on Cultural Intelligence and conflict-management styles to find a possible link. Using this information, a survey was constructed and distributed among individuals of the Jordanian society. Data obtained from the survey was then analyzed using the SPSS software. Results helped in determining which Cultural Intelligence components possess the greatest influence on conflict-management styles among Jordanians. The study concludes with a clearer picture of the relationship between Cultural Intelligence and conflict management. This research contributes to the existing literature studying both culture and conflict by emphasizing the impact of understanding culture on the effectiveness of cross-cultural interactions.

Keywords:Cultural Intelligence, Conflict, Conflict Management, Conflict-Management Styles, Jordan
Subjects:N Business and Administrative studies > N200 Management studies
Divisions:Lincoln International Business School
ID Code:18661
Deposited On:16 Sep 2015 10:33

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