Disinhibited abuse of othered communities by second-screening audiences

Doughty, Mark and Lawson, Shaun and Linehan, Conor and Rowland, Duncan and Bennett, Lucy (2014) Disinhibited abuse of othered communities by second-screening audiences. In: TVX 2014, 25th - 27th June 2014, Newcastle, UK.

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Item Type:Conference or Workshop contribution (Paper)
Item Status:Live Archive

Abstract

Second-screening and live-tweeting alongside broadcast television generates new concerns with respect to online abuse. We present an investigation into the nature of Twitter-facilitated second-screening posts relating to Thelma's Gypsy Girls, one of a series of controversial documentary programmes portraying the Irish Traveller community that have recently been aired by the UK public-service television broadcaster Channel 4. Sentiment analysis highlighted the general negativity of these posts whilst a detailed thematic inquiry revealed the often abusive and aggressive messages aimed directly at the community and individuals portrayed in the broadcast material. We discuss why users might be susceptible to exhibiting these behaviours, and the implications for the broadcast industry, and social TV designers and developers.

Keywords:Television, Social TV, Social Media, online disinhibition, second screening, abuse, bmjtype
Subjects:G Mathematical and Computer Sciences > G440 Human-computer Interaction
Divisions:College of Science > School of Computer Science
ID Code:14455
Deposited On:03 Jul 2014 09:47

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